POC Not Working? Quick Guide to Avoid Health Risks
- Nabihah
- Jul 16
- 2 min read
Table of Contents

Introduction
A malfunctioning POC can pose a serious health emergency if not addressed quickly.Devices like Portable Oxygen Concentrators (POCs) are vital for chronic respiratory patients. If they fail, daily oxygen supply is compromised, possibly leading to dangerous symptoms.

What Is a POC and Its Function?
Portable Oxygen Concentrator: On-the-go Oxygen Therapy
A POC delivers concentrated oxygen from ambient air to users with lung issues like COPD, emphysema, or long-COVID. It's compact, quiet, and portable.
Primary functions:
Filter and extract oxygen from the air
Provide controlled oxygen flow as prescribed
Signs a POC Isn’t Working
Identify early warning signs before it’s too late:
Warning lights or alarms activating
No oxygen flow despite the machine running
Screen shows error codes
Oxygen feels weak or insufficient
Unit overheats or makes unusual noises
Immediate Actions to Take
Don't panic—follow these steps:
Check battery or power connection to ensure adequate power supply
Reset the device or reconnect cables—it may be a minor technical glitch
Switch to a backup oxygen source, like a tank, if available
Contact the supplier or emergency services for professional assistance
Monitor your symptoms—if shortness of breath worsens, seek hospital care immediately

Regular Maintenance & Prevention
Prevention is better than cure:
Clean the air filter weekly
Avoid placing the POC near heat sources
Store in a dry, clean area
Follow manufacturer’s service schedule
Keep batteries fully charged when using outdoors frequently
When to Contact a Professional or Replace the Device
Don’t wait until it’s too late:
Recurring faults despite servicing
Unit has exceeded its lifespan (typically 3–5 years)
Oxygen output is insufficient or unstable
Device no longer meets your current health needs
When in doubt, consult your doctor or healthcare supplier

Did You Know?
Some POCs can connect to a car adapter for long-distance travel
Modern models may include apps to monitor device status in real time
Regular use of a POC can reduce hospitalization rates by up to 30%
Conclusion
When a POC malfunctions, quick response could save a life. Monitor device function and maintain it regularly to prevent oxygen interruptions. Make sure both you and your family know emergency protocols.
Frequently Asked Questions (FAQ)
What should I do if my POC suddenly stops working?
Check power, reset the unit, use backup oxygen if available, and contact the supplier immediately.
Do all POCs require regular servicing?
Yes—routine maintenance is essential for optimal performance and to prevent unexpected failure.
Can I repair my POC myself at home?
It’s not recommended except for simple tasks like replacing filters. Technical servicing should be done by professionals.
How can I tell if my POC is still working properly?
Ensure the oxygen flow is adequate, no error messages appear, and the machine operates smoothly without strange sounds.
Where can I get POC servicing or purchase one in Malaysia?
Many pharmacies and medical centers offer sales and servicing of POCs. Always buy from licensed, registered sellers.

✨ Protect your health with a fully functioning POC!
WhatsApp us today for repair services or new device purchase. Click Here to contact us directly! ✨




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